So, you’ve sent money through Cash App, but it’s not showing up in your balance.

Unsurprisingly, these developments can easily be fixed.

In situations like this, it can be daunting to where to start fixing. There could be a number of reasons why your money isn’t showing up, but I’m here to help you fix it.

To Fix Cash App Money not Showing Up in Balance: Check your Internet Connection, Add Sufficient Funds to Your Account, Review and Comply with Sending Limits, Double-Check Recipient Information, Check Weekend Transaction Processing, Renew or Replace Your Debit Card, and Contact Recipient’s Support or Customer Service.

How to Fix Cash App Money Not Showing Up In Balance

What Does Cash App Payment Complete But Not Showing Up in Balance Mean?

Fraudulent activity, unverified recipient’s account, and pending bank account verification can also cause Cash app money to not show up in the balance tab.

Check your balance and transaction history, make sure your account is not flagged, check your bank account, contact Cash App support, and wait patiently.

If there is a payment dispute or refund, it may also cause delays in the transfer of funds.

Cash App Money Not Showing Up in Balance After Payment

Why is My Cash App Money not Showing up in the Balance?

Common reasons for Cash App Money Not Showing up in Balance is due to expired debit cards, network issues, detected fraud, spam, typo errors, insufficient funds, and incorrect recipient details.

Potential Causes of ErrorMethods to Address the Issue
Poor Internet ConnectionMethod 1: Check your Internet Connection
Server IssuesMethod 2: Update the App
Outdated App VersionMethod 3: Update the App to the Latest Version
Insufficient BalanceMethod 4: Add Sufficient Funds to Your Account
Exceeded Sending LimitMethod 5: Review and Comply with Sending Limits
Incorrect Recipient DataMethod 6: Double-Check Recipient Information
Compromised, Spam, or Scam AccountsMethod 7: Report Suspicious Accounts and Transactions
Standard Non-Instantaneous Deposit MethodMethod 8: Use an Instantaneous Deposit Method
Transactions Over the WeekendMethod 9: Check Weekend Transaction Processing
Expired Debit CardMethod 10: Renew or Replace Your Debit Card
Closed or Frozen Recipient’s AccountMethod 11: Contact Recipient’s Support or Customer Service
Unverified Recipient’s AccountMethod 12: Complete Recipient’s Account Verification

How to Fix Cash App Money Not Showing Up in Balance After Payment?

Let’s take a look at each one to consider solving right now.

Step 1: Check Your Balance and Transaction History

Go to your Cash App and check your balance.

If the money is not there, check your transaction history to see if the payment went through and somehow didn’t show up in the main dashboard.

Let’s say the payment is already deposited in transaction history but If the money is not showing up in your balance, it may be a delay in processing time.

Give it some time and check again later.

Step 2: Check if Your Account is Flagged

Another reason, not a common one is that your account has been flagged by Cash App for any reason, it could prevent you from receiving money.

It’s very unlikely but just to be sure, check your email and phone number so that it is in the clear.

Pro tip:

Make sure your account is verified. If they are not verified, verify them as soon as possible as unverified accounts are more prone to subjection and can lead to hold up for suspicion.

Step 3: Check Your Bank Account

If the funds are already deposited in your account but fail to be updated in the Cash App main balance dashboard, chances are it will get updated sooner or later.

Wait it out and also make sure your bank account is linked to your Cash App account.

Step 4: Contact Cash App Support

What if none of the above steps have worked? My personal advice would be to contact Cash App support.

They can help you figure out what’s going on and get your money back to you.

Step 5: Wait for Processing Time

Sometimes there might be a delay in processing time.

Give it some time and check back later. In the meantime, try not to stress too much. Your money will show up eventually.

Cash App Payment Complete But Not Showing Up in Balance

How Long Does It Take For Money To Show Up In Cash App Balance After Payment?

According to the official Cash App website, it generally takes 1-2 business days for money to show up in your bank account from Cash App.

As soon as a payment is sent, the funds typically arrive in a bank account within 1-2 business days, and it is up to the bank to make them available for the recipient to use.

So, if you have made a payment and your Cash App balance hasn’t been updated or shown up in your bank account, you need to be patient and wait.

How to Check Cash App Balance?

  • Open the Cash App on your smartphone
  • Log in to your account
  • Check your balance on the main dashboard.
  • Your balance will be updated to reflect any recent transactions.

Another way to check your Cash App balance is to call customer service at 1-800-969-1940 and ask for your card balance.

If you don’t have access to your app or simply prefer to speak with a customer service representative, this method might be for you.

READ: Why Does My Cash App Have a Negative Balance

Troubleshooting Steps for Cash App Balance

Don’t worry! There are a few things you can try to troubleshoot the issue.

1. Check Transaction History

Go to your Cash App balance and see if the funds have been deposited but somehow due to technical glitches, it doesn’t show up in the main balance dashboard.

You should see a list of all your transactions, including any that are pending or have failed. If you see any that are affecting your balance, try resolving them first.

2. Verify Bank Account Connection

This is not a common issue but did you properly link your bank account and connect to Cash App?

To check this, go to the “Banking” tab on the home screen and make sure your bank account is listed.

3. App Update and Reinstallation

Sometimes, the simplest thing can resolve puzzling issues, like Switching Off and Turning On your Phone if it starts lagging.

Try updating or reinstalling the Cash App. Sometimes, outdated or corrupted app versions can cause issues with your balance.

How Long Does It Take For Money To Show Up In Cash App Balance After Payment

Does Cash App Hold Money After Transaction, and If So for how long?

Yes, Cash App can hold your money after a transaction. This happens when the transaction is pending.

A transaction can be pending for several reasons, such as security issues or network connectivity problems.

But, if a payment is showing as pending for more than 24 hours, it will be automatically canceled and shown as “failed.”

If you notice them, I want you to check if it is pending for more than a day, you need to take action to complete the payment or request a refund.

Cash App also holds money when a transaction is refunded. When a merchant refunds a transaction, it can take up to 10 business days for Cash App to receive the refund.

Once Cash App receives the refund, the funds will automatically appear in your Cash App balance.

Expert and User’s Quotes from Reddit

I did some forum hunting and here are some expert quotes especially from CashAppAndi along with Reddit users responding to the issue of missing money from a Cash App account:

  1. U/S2Sallie:
    • Cash App has been causing financial troubles for many users lately, and it’s frustrating that they often blame us for their mistakes.
  2. U/Dangerous_Pop8184:
    • “Cash App had a technical error that caused money to be charged and then refunded, but it seems they’ve mishandled the correction, leaving users puzzled.”
  3. U/Low_Perspective_6647:
    • “Support mentioned a transaction from two months ago, but it’s confusing because it was already paid, and there haven’t been any credits to my account since.”
  4. U/Adventurous-Ad-8547:
    • “I experienced a similar issue where funds for hotel transactions were deducted, but Cash App support is claiming a technical error. It’s concerning when they don’t return the money.”
  5. U/Legitimate-Sell-7538:
    • “I’m struggling with a $191 charge from April 6th, and Cash App alerted me about an update, causing another charge. It’s frustrating that they’re not resolving these issues.”
  6. U/Ilyzylo (Deleted user):
    • “Ever since the founder’s passing, Cash App has become unreliable, and many users are experiencing unexplained losses.”
  7. U/CashAppAndi:
    • “My team confirmed that there was an error between 3/28/23 and 4/20/23, and the deducted funds were wrongly returned due to the technical error. We’ve adjusted accounts accordingly.”
  8. U/Ok_Complaint_2417:
    • “We never received any notifications, and it’s been over a month. Now Cash App expects us to cover their mistake. This isn’t our fault, and we need answers.”
  9. U/Charming_Ad4584:
    • “I’m missing $100 from my Cash App account, and it’s baffling because there’s no explanation for where it went or who took it. My card was even locked.”
  10. U/tooddalls:
    • “I just lost $10 without any transactions or explanations. This is my last straw with Cash App, and I encourage others to consider alternatives.”
  11. U/RealisticFlow6941:
    • “Today, I’ve been facing issues with Cash App where the money I added and my transactions don’t add up correctly. Unfortunately, getting support is nearly impossible.”

These quotes reflect the concerns and frustrations of Reddit users facing problems with their Cash App accounts.

I Used Instant Deposit, But I Didn’t Receive Money, What Should I Do?

After some research, I found out that there could be a few reasons why this happened.

  • Debit card
  • Cash App server
  • Other Technical Glitches
  • Contact Cash App support.

Here are some things you can do to avoid this problem:

  • Make sure you have a stable internet connection before using Instant Deposit.
  • Double-check your debit card details and ensure that they are correct.
  • Check your account balance before using Instant Deposit to ensure that you have enough funds.
  • If you’re still having trouble, try using a different payment method or contact Cash App support for assistance.

How Do you Contact Cash App Support?

To contact Cash App support, you can follow these simple steps:

  1. Open the Cash App on your phone.
  2. Tap on your profile icon in the top left corner of the screen.
  3. Scroll down and tap on the “Cash Support” button.
  4. Select the issue you are having from the list of options.
  5. Tap on the “Contact Support” button.
  6. Enter a brief description of the issue you are having.
  7. Tap on the “Submit” button.

I just crafted a draft message that you can use (please edit it as per your needs)

Subject: Issue with Cash App Balance

Dear Cash App Support Team,

I am writing to report an issue I've been experiencing with my Cash App account. Recently, I made a transaction where I received money, but it has not reflected in my Cash App balance.

Transaction Details:

Date: [Insert Date]
Sender's Cash App Username/Phone Number: [Insert Sender's Information]
Transaction Amount: [Insert Transaction Amount]
Transaction Reference Number: [Insert Reference Number, if available]

I have double-checked my transaction history, and the incoming payment is listed there, but the balance on my Cash App account hasn't been updated accordingly.

I have already attempted the following troubleshooting steps:

1. Closed and reopened the Cash App.
2. Checked for any pending payments or transactions.
3. Ensured that my Cash App is updated to the latest version.
4. Restarted my device.

Despite these efforts, the issue persists.

Please let me know how we can proceed to rectify this situation and ensure that my Cash App balance accurately reflects the funds I have received. If any additional information or documentation is needed from my end, please do not hesitate to ask.


[Your Name]
[Your Cash App Username/Phone Number]
[Your Email Address, if applicable]
[Your Phone Number, if applicable]

Frequently Asked Questions

Why isn’t my Cash App balance updating?

Cash App balance isn’t updating due to a delay in processing the transaction, a bad internet connection, issue with Cash App servers, recipient may not have accepted the payment yet.

Cash App payment pending for too long: What Should I Do?

To resolve this issue, try contacting the recipient to ensure they have received the payment request.

Final Word

There’s no one-size-fits-all solution and you need to form a plan that works for your personal issue.

When in doubt, contact support and remember they can usually be fixed.

Don’t be afraid to get creative and no fixed “rule” is written in stone.

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