How to Regain Access to Your Instagram Account: A Step-by-Step Guide

Losing access to your Instagram account can be frustrating, especially if it’s your main account with years of memories and connections.

Recently, I encountered a situation where I was unexpectedly logged out of my main Instagram account and faced difficulties logging back in.

Here’s a detailed guide on how I resolved the issue, which might help you if you find yourself in a similar predicament.

Step 1: Understanding the Problem

When I tried to log back into my account, I was given three options:

1. Send a request to a device logged into the account.
2. Send a code to the saved phone number.
3. Use a backup code from a previous login.

Unfortunately, my phone number had changed, and I didn’t have any backup codes. Here’s how I tackled the issue step-by-step.

Step 2: Using Another Device

If you have multiple devices, try logging in through one that was previously logged into your account. Here’s what I did:

• I opened Instagram on my iPad, which was already logged into my account.
• As soon as I accepted the login request on my iPad, it logged me out and presented the same login options.

Step 3: Utilizing Instagram Support Features

Next, I turned to Instagram’s built-in support features:

• Selfie Verification: Instagram provided an option to verify my identity through a selfie video.
  • I had to enter my email address to initiate this process.
  • The first time, I did not receive any email.

At this point, I decided to try another route by requesting a password reset email:

• I clicked “Send login link” multiple times but did not receive the email.

Step 4: Trying to Log In Through a Browser

I had read that some users were able to log back in through a web browser, so I decided to try this approach:

• Unfortunately, logging in through a browser didn’t work for me initially, but it’s worth a try as it has helped others.

Step 5: Persistent Selfie Verification

Determined to regain access, I tried the selfie verification again:

• This time, after sending a second selfie video, Instagram successfully verified my identity.
• I received an 8-digit security code via email.

Step 6: Logging In and Updating Information

With the security code in hand, I was able to log in through a web browser:

• Once logged in, I immediately updated my phone number to ensure I wouldn’t face the same issue again.
• I then successfully logged back into the Instagram app using the updated information.

Tips for Preventing Future Login Issues

1. Keep Contact Information Updated: Regularly update your phone number and email address associated with your account.
2. Save Backup Codes: Instagram provides backup codes when you set up two-factor authentication. Save these in a secure place.
3. Use Multiple Devices: If possible, keep your account logged in on more than one device.
4. Document Steps Taken: Keep a record of steps you’ve taken and any communication with Instagram support.

Conclusion

Losing access to your Instagram account can be stressful, but with persistence and the right approach, you can regain control.

If you encounter similar issues, try using another device, utilize Instagram’s support features, and ensure your contact information is always up to date. If all else fails, reaching out to Instagram support through their Help Center might be necessary, though response times can vary.

By following these steps, I was able to successfully recover my account and get back to sharing my memories with friends and family. Hopefully, this guide helps you do the same!