Card might not be supported on Cash App due to the following reasons: You accidentally entered incorrect VISA Credit/ Debit card details like the name on the card, card number, CVV and expiry date. Cards may be declined if it is out of date or for fraud prevention reasons.
Did you try linking a Visa card to your Cash App account, but it’s not working? Read this guide as we tell you how to diagnose and fix the problem.
Convenient as Cash App might be, people still encounter some problems while using it. A common setback people experience on Cash App is not being able to link their Visa cards to their accounts.
So if you’re having trouble linking your Visa card, read on as we tell you the most common reasons for this issue and how to fix them with minimal hassle.
- Why Is My Visa Card Not Supported on Cash App?
- Reasons Cash App Won’t Accept Your Visa Card
- How to Fix the Problem
Why Is My Visa Card Not Supported on Cash App?
Your Visa card might not be Supported on Cash App as the card is expired, or you might be using a card that Cash App doesn’t support. Another reason can be that you’ve exceeded the credit limit on your Visa credit card or that your card/account has been frozen due to suspected fraudulent activity.
Let’s discuss each in detail below!
Reasons Cash App Won’t Accept Your Visa Card
Cash App has supported Visa cards almost from the time it was launched, both credit and debit ones. The app also supports MasterCard, Discover, and American Express cards. So the problem is most probably not from Visa.
However, If your Visa card is an ATM card or a business debit card, we’re sorry to tell you that Cash App doesn’t support those, as well as some prepaid cards.
On that note, if you’ve made sure your card is supported on Cash App, and you’re just having difficulty linking it to your account, here are a few reasons why that might be happening.
1. Your Card Has Passed Its Expiration Date
Make sure to check the four-digit expiration date on your card. It’s traditionally placed on the front of the card, and it’s in a month/year format.
For example, if the number is 05/21, that means your card stopped working on the last day of May of 2021. If your card has passed its expiration date, then it won’t work for Cash App or any other service for that matter. So make sure to double-check that date.
2. Your Card Is on Hold
There are a few reasons why your card may be on (administrative) hold. However, most commonly, it happens when you’ve gone over your card’s limit.
And in this case, the administrative hold will stay in place until you pay back what you owe. Therefore, you can’t link your card to Cash App or use your card for anything else.
It’s also possible that a merchant has put your card on authorization hold, which effectively freezes your card and could take up to 30 days to resolve.
3. New Cards Might Not Be Activated Yet
If your card is relatively new, you might have forgotten to activate it. When a card is inactive, it’s pretty much useless. And, as you can expect, it won’t work for Cash App or any other service until you activate it.
4. You’ve Entered the Wrong Card Details
We get it, it’s a lot of numbers, and it has undoubtedly happened to everyone at some point. Just make sure you try entering the details again to ensure you’re not making a typo.
You can enter four numbers at a time to make it easier. Or, if you have a family member or close friend nearby, you can have them read out the numbers while you punch them in.
5. Your Account Is on Hold Because of Suspected Fraud
This is a big one. In the case of your card provider or bank suspecting fraudulent activity on your card, your account will immediately be frozen.
This means you won’t be able to deposit into or withdraw from your bank account, and your card gets frozen. So, unsurprisingly, the card won’t work for Cash App or anything else.
How to Fix the Problem
Hopefully, at this point, you’ve managed to diagnose the problem. And while most problems are fairly easy to fix, some require a bit more work to get sorted out. So, here’s how to deal with each of them.
Renew Your Card
Card providers have made it very easy for their clients to renew expired cards. You don’t have to go to the bank to fill out a form or stand in a line all day to get a new card. Rather, a new valid card gets automatically sent to you through the mail at your request.
Visit the Bank
If you’ve passed your card limit, the easiest and most obvious fix is to pay the debt off. But in case of an authorization hold issued by a merchant, you can actually go to the bank and talk to a representative about your authorization hold. The bank will then contact the merchant on your behalf and have the hold removed.
Activate Your New Card
An inactive card is one of the easiest issues to fix. All you have to do is go to your bank’s official website and provide the information needed to activate the card.
Request a New Visa Card From Your Bank
If the bank has canceled or frozen your card due to a suspected fraudulent transaction, you can simply request a new card in its place, and it shouldn’t take much time for you to receive it.
Cash App supports Visa cards, so problems with linking a Visa card to your account might originate from the card itself.
Luckily, most of the problems we mentioned are relatively easy to fix. And if you’re having a different problem or still can’t link your card to Cash App, you can always contact Cash App’s customer support.
You can also apply for the Cash App issued Cash card and get it for free.
So, if you have any trouble linking your VISA Card to Cash App Account, try the above troubleshooting methods. However, if you still can’t find a solution yet, let us know in the comments below or contact Cash App Support directly.