Cash App payments are not possible to cancel once you send a payment, the funds are available to the recipient right away.
There is no way to get your money back on Cash App if scammed unless the other person has a change of heart and refunds your money.
To Get Money Back on Cash App if scammed: Open Cash App and visit your transaction history. Locate the transaction for which you want to request a refund and tap on it. Tap the “…” icon in the top right corner and select “Refund”. Follow the prompts to submit your refund request.
Cash App users have to deal with their fair share of scams. Unfortunately, Cash App payments aren’t protected from fraud.
So, it can be challenging to get your money back.
Nevertheless, there are some options, so follow along if you want to learn how to get your money back after a scam.
RELATED READ: I Got Scammed On Cash App – What Do I Do?
Can You Get a refund on Cash App if Scammed?
You can ask for a refund from the payment activity if you are scammed on Cash App. However, it is entirely up to the person to refund your money or not. If your transaction is pending, locate your specific payment in the activity tab and cancel it.
However, if it’s a completed transaction, you can ask for a refund.
Some recipients won’t refund the money, but legitimate merchants will.
Pending Transactions
The chances of a pending transaction are low, and you can’t cancel a sent transaction. But if you’re one of the lucky ones and the recipient hasn’t accepted your charges, you can cancel the transaction by following these steps:
- Open Cash App on your tablet or smartphone
- Select the “Activity Tab” to view all your Cash App transactions
- Find and tap the transaction you want to cancel
- A pop-up window will have “…” in its top right-hand corner
- Tap on “Cancel Payment”
- Select “OK” to confirm the cancellation
Completed Transactions
More often than not, when you get scammed, the transactions are completed, so you can’t cancel them. However, here’s what you can do:
Request a Refund on Cash App
Follow these steps to request a refund from the recipient:
- Open Cash App on your tablet or smartphone
- Select the “Activity Tab” to view all your Cash App transactions
- Choose the transaction you want reimbursement for
- Tab the 3-dotted icon to the top right-hand corner of your screen
- Click “Refund”
- Confirm your request
The chances that these steps will get you your money back are slim because, naturally, scammers won’t agree to refund you. Nonetheless, it’s worth a shot. If the other party is a legitimate merchant, they’re more likely to reverse the transaction because it’s a requirement by the app.
Furthermore, you may wonder how long this process takes. After requesting a refund from the recipient, we recommend that you wait no less than ten business days to give them a chance to get back to you.
If they refund you, your funds will appear in your Cash App balance right away. However, if the recipient doesn’t get back to you, you can contact Cash App’s customer support team.
However, Cash App is under no obligation to get them to retrieve your money. The only refund policy that Cash App has is the Cash App Merchant Refund, which is when you make a faulty payment. In that case, the recipient may or may not refund your money.
Read: How to Get a Refund on Cash App?
Report the Transaction to Cash App
If your refund request gets denied, you can take the matter up with Cash App’s support team. To do that, you need to file a dispute.
- Open Cash App on your tablet or smartphone
- Select the “Activity Tab” to view all your Cash App transactions
- Choose the transactions you want to report
- Tab the 3-dotted icon to the top right-hand corner of your screen
- Choose “Need Help & Cash App Support”
- Click “Dispute This Transaction”
Afterward, Cash App’s support team will investigate your dispute and decide if there’s a scam or not.
Still, we have to warn you that Cash App isn’t likely to give you your money back. After all, Cash App isn’t legally bound to refund you because it isn’t FDIC-insured. Although the team may not get you your money back, your claim can help protect you and other users against scams in the future.
Of course, you may wonder why Cash App doesn’t enforce more effective refund policies than the Cash App Merchant Refund policy. The answer is that the app isn’t designed for businesses or sending money to strangers in the first place.
Instead, this peer-to-peer money transfer platform is supposed to allow you and your friends to send and receive money to each other. As for online purchases, Paypal and some money apps are safer.
Report the Transaction to the Government
You can report the transaction to the Federal Trade Commission or the Internet Crime Complaint Center. But you need to provide these organizations with as much information as possible, such as:
- Your name
- Your address
- Your email address
- Your phone number
- Your bank information or Cash App information
- The transaction date
- The transaction amount
- The transaction type (cash, on the phone, or else)
- The scam type (online purchase scam, cash flipping scam, or else)
- The details of the situation
Nevertheless, know that you don’t file such a report to get your money back. Instead, this is to help organizations fight fraud. In other words, its primary goal is to get hold of the scammer and prosecute them.
How to Avoid Scams on Cash App
Some preventative measures can protect you against more scams in the future such as Money Flip among many others. For instance, we suggest that you:
- Don’t send money to people you don’t know and trust
- Don’t accept Cash App requests from people you know without confirming that it was them who made the request (not a hacker)
- Don’t purchase products from businesses that accept money only via Cash App because they might be scamming you
- Double-check all the information before sending money to a user so that you don’t accidentally send money to the wrong person
- Be wary of people who offer you free money or promise to double or triple your money
- Link your Cash App account to a credit card for an added layer of protection
Conclusion
Overall, retrieving your money from a scammer isn’t likely because Cash App doesn’t offer that type of user protection.
Still, requesting a refund from the recipient and reporting the transaction to Cash App and even governmental organizations may get your money back.
And in all cases, it’ll help fight fraudsters and scammers in the future.
Also Read: How Cash App Took Money Without Warning (RESOLVED)
