Having trouble with the Cash App Won’t Scan Back of ID issue? In this article, we will discuss a few of the troubleshooting steps and see if they help.
Square Cash app offers a quick and easy way to send, receive, save money, and also buy stock and cryptocurrency all via your mobile device. Cash App customers can also get a free Cash Card that will work similarly to other debit cards.
To send money, Cash App offers the option to Scan the QR Code of the recipient using your camera and make the payment immediately. Scanning can be the easiest and safest way to send money rather than entering the recipient info details which offers the risk of providing incorrect details.
Note: All Cash App accounts have their own unique QR code to safely transfer funds around.
I guess you are here because Cash app won’t scan the back of your id?
There are many who goes through the same issue.
However, there have been some reports and comments on Public forum sites that hint about being a hardware issue.
According to a Reddit post by u/azrael251, the user have a Samsung s10+ and it would not scan the back of the Id. His brother bought a pixel 3, which he scans by signing into his cash app on it and the problem was solved.
>> Read: How to Cash Out on Cash App?
Another comment also states that they have the same issue here with iPhone XS.
Fix Cash App Won’t let me scan the back of my ID?
Recently on Twitter, a user asked about having an issue scanning and Cash App replied with:
Hey there — Have you tried some of these troubleshooting steps and see if they help:
1) Make sure that both your mobile device and the app are up-to-date.
via Twitter @CashSupport
2) Try Force quit the app on your phone and then sign back in.
3) Delete the app, reinstall the app, and then log in back.
Having Trouble Scanning Driver’s License?
If you are having trouble scanning your driver’s license, follow the below tips:
- Make sure to take the photo in a well-lit area and need to be glare-free and free from reflection.
- Place your driving license in a dark background
- Your license needs to be valid and not expired.
What If I don’t Have a State ID for Cash App?
If you don’t have a State ID for Cash App and you are over 18, you should go and get a license or ID such as a Passport and Driver’s license as ID verification is required to verify your Cash App account. Any Government ID will work for Cash App verification.
Your social security number is also required for your Account verification.
Cash App Verify Driver’s License
Cash App requires you to verify your identity and your account with your driver’s license or any other government-approved id proof. Scan your driver’s license to verify or you can contact Cash App support and see what they can do in the case that you don’t have a driver’s license.
They work as a legal and ethical financial payment organization and every transaction that takes place on Cash App is reported to the government agencies to avoid any scams or money laundering taking place in between.
How to Make Payment by Scanning user QR code?
The Cash app offers a scanning option that allows users in the same location to send or receive money in a matter of seconds.
Follow the below steps to scan and send money on Cash app via QR Code:
- Open the Cash App on your iPhone or Android
- Click on the $ icon.
- Tap the scan icon located at the top left corner of the screen.
- Scan the user QR code.
- Once the scanning is completed, the user payment page will open, and simply enter the amount to send and press the Pay button.
To request money, show the person your unique tag or click Scan to use your mobile device’s camera to scan their unique tag.
>> Read: How to Add Money to Cash App Card?
Final Thoughts:
If you have trouble scanning the back of id, follow the above steps or DM Cash App on Twitter with your $Cashtag and email address if you wanna let them have a look at it.
Similar to Venmo, Cash App is a mobile payment app that is ideally suited for millennials or pretty much anyone else who would rather not carry cash and instead transact payments using the app. Unlike similar products, Cash App also has the option to receive direct deposit payments to your card or bank account.
You can also buy and sell stocks and Bitcoin through the app. However, you first need to verify your Cash App account to use these features which can take up to 48 hours.
For any query, you can always let us know in the comments below and we will try our best to help you out.
Merri
I can’t scan the back of my driver’s license I don’t know why.
I’m using a Samsung s10+
Laurens Yarpei
Hi Merri,
I don’t know if this is a coincidence or not, but I have seen lots of complaints regarding the issue from Samsung and other Android devices.
If you follow the steps mentioned in the post above and didn’t work, I would recommend trying it on a new device preferably an iPhone.
You can use your friend’s phone (it doesn’t have to be an iPhone) and log in to the app with your account credentials and try scanning it from their end.
If the issue still persists, contact the Cash App support team and let them know of the issue.
Hopefully, this helps.
blaine
I contacted cash app support 2 days ago and they still haven’t responded.
Laurens Yarpei
Hi Blaine,
Cash App support may take 3-4 days to respond. However, that isn’t guaranteed too. They aren’t best known for their support. Personally, I would recommend tweeting at them as that is the best possible option to get the fastest response from them.