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7 Reasons for Cash App Invalid Card Number – Fix “Invalid Card” error

June 9, 2022

A Cash App invalid card number means that the card is not valid. The bank that issued the card has apparently blocked it. If not, check if you are entering the correct Card details, CVV, name, Card is not authorized for Internet transactions, not activated and the Card is not supported by Cash App.

Does Cash App keep saying “invalid card number” each time you attempt registering your debit card in the app?

Continue reading to learn more about the topic.

Cash App is a fantastic user-friendly platform that’s great for sending and receiving funds, as well as making payments for purchases.

However, while using Cash App, you might face a Cash App “invalid card number” glitch, which is getting in your way of enjoying the amazing services the app offers. Linking your card and bank account makes it easier to fund your Cash App wallet.

This article will walk you through the reasons your card is said to be invalid. We’ll also show you what to do if you can’t link your card on the app.

So, without further ado, let’s delve in!

Cash App Invalid Card Number

Read: Why is my Debit Card not Supported on Cash App? 

Contents

  • What Does “Invalid Card Number” Mean?
  • Why Is Cash App Saying “Invalid Card Number”?
    • 1. The Card Is Expired
    • 2. You May Be Entering the Wrong Card Details
      • The Card Number
      • CVV Number
      • Expiry Date
      • Card Holder Name
    • 3. Your Card Isn’t Activated
    • 4. Cash App Doesn’t Support Your Card
    • 5. You Have Linked the Wrong Bank Account
    • 6. Your Card Isn’t Authorized for Internet Transactions 
    • 7. Your Application Is Outdated
  • How to Contact Cash App Support
  • Last Words

What Does “Invalid Card Number” Mean?

An “invalid card number” pop-up is essentially trying to tell you that your card is probably closed by the issuer.

But if the card isn’t closed, then why is Cash App saying your card number is invalid?

Why Is Cash App Saying “Invalid Card Number”?

There may be various reasons you’re unable to link your debit card to your Cash App and hence receive “invalid card number” messages. Let’s have a look at some of them.

1. The Card Is Expired

If you’re having trouble linking your debit card to Cash App, then you should check if your card has expired or not.

You may have noticed a date on the front of your debit card. That date is the expiration date of your card.

Usually, cards are valid for three to four years after the date of issue.

2. You May Be Entering the Wrong Card Details

This is a common cause of most Cash App debit card declines.

You need to enter the card details more carefully and make sure that you don’t make any errors.

Here are a few details on your card that you could be entering wrong into Cash App.

The Card Number

The card number is made up of 16 digits. Considering the number of characters, it can be very easy to swap digits while entering them.

After entering the numbers, go over them before hitting the submit button.

CVV Number

Aside from the card number, you can also enter the wrong CVV number. CVV (Credit Verification Value) is a security feature common with banking transactions.

The CVV number is a set of 3 to 4 digits normally found on the back of your card. It’s sometimes called the card verification code or a security code.

Expiry Date

Your card’s expiration date is imprinted on the front of it, written in the month/year format. 

Entering the date in the right format is as important as entering the right digits.

Card Holder Name

The last detail is the card holder’s name which is boldly imprinted on the front of the card. 

You shouldn’t include names that aren’t on the card, and the names must be entered in the right order, as well.

3. Your Card Isn’t Activated

If you order a new card and attempt to add the non-activated card to Cash App, the app can decline your card.

You can contact your bank to guide you through the activation process or when you run into any glitches while doing so.

4. Cash App Doesn’t Support Your Card

Cash App doesn’t support every debit and credit card type. The only cards it works with are:

  • Mastercard
  • American Express
  • Visa 
  • Discover

Cash App doesn’t accept PayPal, business debit, or ATM cards. Therefore, you’ll be sent an “invalid card number” notification if you try to link cards from these providers.

5. You Have Linked the Wrong Bank Account

Linking the wrong bank account may be another reason Cash App is stopping you from going through with your card linking process. 

Make sure you have linked the bank account connected to your debit card before you attempt to register the card in the app.

6. Your Card Isn’t Authorized for Internet Transactions 

Cash App can also decline your card if it hasn’t been authorized for a particular type of internet transaction.

For example, some cards are only allowed to be used for specific transactions like healthcare. If that may be the problem, then contacting your bank about it is the best option.

7. Your Application Is Outdated

Cash App might give you the “invalid card number” message if the app’s version is outdated. So make sure to update Cash App on your device. 

After you update your Cash App version, clear the app’s cache and data using the following steps:

  • Go to “Setting”s on your device
  • Find the “Applications” option
  • Select “Cash App”
  • Tap on the “Clear Cache” button

If you’ve tried everything and the issue persists, the next thing to do is to contact your bank. It might have a solution to your problem.

However, if the bank tells you that everything is clear from its side, then your only option is to contact Cash App Support.

How to Contact Cash App Support

You can contact Cash App through the application by visiting the “Support” section. The following steps will help you:

  • On the app home screen, tap on the profile icon
  • Tap on “Support”
  • Tap on “Something Else”
  • Find your issue 
  • Click on “Contact Support”

You can also reach Cash App by calling 1(800) 969-1940.

Last Words

There are many features and services available to explore on Cash App. However, you may also face issues like linking your card, among many others.

In all, we learned what it means when we get an “invalid card number” message from Cash App. 

We have also explained the actions and inactions that can cause Cash App to decline our cards and how we can fix them.

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About The Author

Laurens Yarpei

I’m Lawrence Yarpei. I have been using Cash App for the past 4 years. In this blog, I help Cash App Users with their Problems and Offer Troubleshoot solutions on everything Cash App-related Problems. Disclaimer: The intention of using trademarks, images, logos, and brand name is for information and referral only and not intended to act as Cash App representatives. We do not provide any service and are not Cash App representatives. This is just an educational blog run by a long-time Cash App user and a lover of the app and its service. Contact Cash App here for your queries: https://cash.app/help

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Disclaimer: We do not Provide any Service and is not affiliated with Cash App. To contact Cash App, visit https://cash.app/contact. This Website is purely an educational Blog and don't intend to Infringe any Copyright. Brand names are used for informational and reference purposes only. We fully disclaim the authority of the Brand name and logos. Click the button to refer for usage of trademark for an editorial or informational use: www.nolo.com/legal-encyclopedia/when-you-need-permission-use-trademarks.html

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